Forging customer satisfaction through commitment-trust factors in financial insurance services: moderating role of corporate image

已完结 10 由不可一世发布于 2026/4/25 11:42:20

DOI:10.1108/jima-08-2021-0257
作者：O. Saoula,?M. Abid,?M. Ahmad,?A. Shamim,?Ataul Karim Patwary,?Maha Mohammed Yusr
文献类型：期刊论文
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Abstract： Purpose It is widely evident that trust and commitment are important pillars for strengthening the relationship between financial service firms and their customers. However, it has not been

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