Understanding the drivers of consumers’ acceptance and use of service robots in the hotel industry

待确认 10 由 Gong.Y 发布于 2024/11/5 21:19:37

DOI:10.1108/ijchm-02-2024-0163
作者：Heesup Han, Sung In Kim, Jin-Soo Lee, Inyoung Jung
文献类型：期刊论文
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Abstract：Purpose This study aims to discover factors and configurations that influence customers’ acceptance behaviors to investigate the current hospitality industry using service robots. Design/met

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