电子商务聊天机器人(网上购物应用)

Monika Kanojiya, Shivam Chothani, Neville Gosalia, Mansi Surve
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引用次数: 1

摘要

本文的主要目的是介绍一个集成聊天机器人的在线购物应用程序,节省用户的时间,帮助用户在一瞬间解决他们的查询。在线购物应用程序由不同的功能和特性组成,如产品的适当分类,趋势结果,最近搜索的产品等,这将节省客户的时间,客户/用户将对产品有明确的了解,并将有利于明智地选择产品。聊天机器人会以“语音信息”、“聊天支持”的形式回复客户的查询,这样视障人士就可以轻松地使用该应用程序,并对产品有清晰的认识。聊天机器人将根据用户的查询提供相关信息。该应用程序适用于各种类型的浏览器以及各种网络。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Ecommerce Chatbot (Online Shopping App)
The main aim of the paper is to introduce a online shopping app with integrated chatbot that saves the time of the user and help to resolve their query at a moment. Online shopping app consist of different functionalities and features such as proper categorization of the product , trending results, recent searched product etc. that will save the time of the customer and customer/user will have clear idea about the product and will have the benefit to choose the product wisely. The chatbot will give the reply to the customer query in the form of “voice message”, “chat support” and hence visually impaired people can use the app easily and will have the clear idea about the product. The chatbot will provide relevant information to the user as per their query. This application works in various types of browser as well as in various network.
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