培训计划对提升巴厘岛瑞吉酒店餐饮服务员工绩效的影响

I. P. B. Andreawan, N. Triyuni, I. Astawa
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引用次数: 0

摘要

培训是公司开展的一件重要的事情,为员工提供机会,提高他们的工作技能。这项名为“通过巴厘岛瑞吉酒店餐饮服务培训计划提高员工绩效”的研究旨在找出如何通过巴厘岛瑞吉酒店的培训计划提高餐饮服务员工的绩效。本研究样本共30人。本研究采用饱和取样技术。数据收集使用的调查问卷已经测试了有效性和可靠性。使用的数据分析是简单的回归分析技术。从研究结果来看,在5%的显著水平下,培训计划对餐饮服务员工的绩效产生了积极而巨大的影响,贝塔系数(β)为0.761。培训计划对餐饮服务员工绩效的影响为(R2) 53.0%。因此,餐饮服务员工的绩效会增加0.761。具有培训计划的指标,即:培训类型、培训材料和实施时间。酒店管理层必须保持或发展培训以增加。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Training Program Influence in Enhancing Employee’s Performance at F&B Service the St. Regis Bali Resort
Training is an important thing carried out by companies that provide opportunities for employees to improve their skills related to work. The study, entitled "Enhancing Employee's Performance by Training Program at F&B Service the St. Regis Bali Resort” aims to find out how to improve the performance of F&B service employees through training programs at The St. Regis Bali Resort. Sample in this study amounted to 30 respondents. This study uses a sampling technique that is a saturated sample. Data collected using a questionnaire that has been tested for validity and reliability. The data analysis used is simple regression analysis technique. From the study result at a significant level of 5% show that the training program has a positive and huge impact on the performance of F&B service employees as proven by the beta coefficient (β) of 0.761. The training program can influence the performance of F&B service employees was (R2) 53.0%. Therefore, there will be an increment in the performance of F&B service employees by 0.761. With indicators of the training program, namely: type of training, training materials and time of implementation. Hotel management must maintain or develop training for increasing.
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