2019冠状病毒病大流行与泰国曼谷消费者使用外卖服务的行为

Q2 Economics, Econometrics and Finance
Sauwaluck Koojaroenprasit
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引用次数: 0

摘要

由于新冠肺炎大流行,泰国已经关闭,以防止病毒传播。外卖应用受到了消费者的更多关注。2019年,Grabfood外卖应用在外卖市场中发挥了主要作用,市场份额为76%。本研究的目的是研究2019冠状病毒病大流行期间曼谷地区消费者通过GrabFood应用订购外卖食品的行为。通过在线问卷调查收集了385份样本。结果表明,观察对象以女性居多,年龄在20 ~ 30岁之间,且以单身居多。他们的教育程度为学士学位,主要是私人雇员,月收入为15,001- 25,000泰铢。对于顾客使用GrabFood外卖应用的行为,每次平均消费为151-300泰铢。最受欢迎的食物类型和时段是周六晚上6点01分到9点的快餐。大多数受访者都是通过网络广告知道GrabFood的。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
THE PANDEMIC OF COVID-19 AND THE BEHAVIOR OF CONSUMER USING FOOD DELIVERY SERVICE VIA GRAB FOOD APPLICATION IN BANGKOK, THAILAND
Due to Covid-19 pandemic, Thailand has been shut down to prevent the spread of the virus. The delivery food application has received more interest from the consumers. Grabfood delivery food application played the major role in the food delivery market with the market share 76 percent in 2019. The aim of this research was to study consumers’ behaviors in the Bangkok area ordering delivery food via GrabFood application during the pandemic of COVID-19. Sample size was 385 collected via online questionnaires. The result showed that most of the observations were female, aged 20 to 30 years old, and most of them were single. Their education level were bachelor’s degree which mostly were private employees with monthly income 15,001- 25,000 Baht. For the customers’ behavior toward using GrabFood delivery application, the average spending was 151-300 Baht each time. The popular type of food and period ordered was Fast Food at 6:01 - 9:00 p.m. on Saturday. Most of the respondents knowed GrabFood from online advertisement.
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