{"title":"Orange Polska SA利用社交CRM预防客户流失(研究进行中)","authors":"Ewelina Szczekocka","doi":"10.1007/978-3-030-61146-0_18","DOIUrl":null,"url":null,"abstract":"","PeriodicalId":56020,"journal":{"name":"Business & Information Systems Engineering","volume":null,"pages":null},"PeriodicalIF":7.4000,"publicationDate":"2020-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"0","resultStr":"{\"title\":\"Customer-Focused Churn Prevention with Social CRM at Orange Polska SA (Research in Progress)\",\"authors\":\"Ewelina Szczekocka\",\"doi\":\"10.1007/978-3-030-61146-0_18\",\"DOIUrl\":null,\"url\":null,\"abstract\":\"\",\"PeriodicalId\":56020,\"journal\":{\"name\":\"Business & Information Systems Engineering\",\"volume\":null,\"pages\":null},\"PeriodicalIF\":7.4000,\"publicationDate\":\"2020-01-01\",\"publicationTypes\":\"Journal Article\",\"fieldsOfStudy\":null,\"isOpenAccess\":false,\"openAccessPdf\":\"\",\"citationCount\":\"0\",\"resultStr\":null,\"platform\":\"Semanticscholar\",\"paperid\":null,\"PeriodicalName\":\"Business & Information Systems Engineering\",\"FirstCategoryId\":\"94\",\"ListUrlMain\":\"https://doi.org/10.1007/978-3-030-61146-0_18\",\"RegionNum\":3,\"RegionCategory\":\"管理学\",\"ArticlePicture\":[],\"TitleCN\":null,\"AbstractTextCN\":null,\"PMCID\":null,\"EPubDate\":\"\",\"PubModel\":\"\",\"JCR\":\"Q1\",\"JCRName\":\"COMPUTER SCIENCE, INFORMATION SYSTEMS\",\"Score\":null,\"Total\":0}","platform":"Semanticscholar","paperid":null,"PeriodicalName":"Business & Information Systems Engineering","FirstCategoryId":"94","ListUrlMain":"https://doi.org/10.1007/978-3-030-61146-0_18","RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"Q1","JCRName":"COMPUTER SCIENCE, INFORMATION SYSTEMS","Score":null,"Total":0}
期刊介绍:
Business & Information Systems Engineering (BISE) is a double-blind peer-reviewed journal with a primary focus on the design and utilization of information systems for social welfare. The journal aims to contribute to the understanding and advancement of information systems in ways that benefit societal well-being.