Managing Stakeholders in A Housing Renovation Project

Stakeholder management is an important task of project managers in housing renovation. Compared with new construction project, a great challenge that a housing renovation project manager faces, is managing the tenants that living before or during the renovation. This paper is a teaching case based on a real housing renovation project, which confronted difficult stakeholder management problems, of a Swedish real estate company between 2009 to 2016. It provides teaching materials that can be used by instructors for helping students to analyse and summarise the lessons learned from a troublesome stakeholder management process and to come up with suggestions that will ensure a smooth implementation of the housing renovation project. The case contains two main parts, namely the case description and teaching notes. It can be used by teachers and trainers, as well as university bachelor students and industrial practitioners in courses and training programs about housing renovation project management.