教学案例“Smithfield Foods的IT外包:从本地数据中心到基于云的ERP系统”

Q2 Social Sciences

Journal of Information Technology Teaching Cases Pub Date : 2023-01-17 DOI:10.1177/20438869221150823

Dmitriy S Shaltayev, Robert B. Hasbrouck

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引用次数: 0

摘要

2015年8月，美国最大的猪肉制造商史密斯菲尔德食品公司(Smithfield Foods)的全球首席信息官朱莉娅·安德森(Julia Anderson)面临着如何构建公司ERP系统的问题。该公司在21世纪初运营了自己的数据中心。最终，硬件和软件的管理被外包给基础设施管理服务(IMS)提供商。该系统运行在由IMS提供商托管的服务器上，但是最近出现的一系列主要问题使Julia开始考虑是否继续与该提供商保持关系。此外，该公司的ERP供应商SAP AG发布了该系统的新版本SAP HANA。周一早上，当安德森把车开进公司的停车场时，她需要做出三个艰难的决定。史密斯菲尔德应该继续与ISM供应商合作，还是转向云服务，后者正成为越来越受欢迎的选择?公司应该将当前的SAP系统转换为SAP HANA平台，还是从头开始实施和部署新系统?最后，公司是否应该冒很大的风险，同时进行两项变革?

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Teaching case “IT outsourcing at Smithfield Foods: From on-premises data center to a cloud-based ERP system”

In August 2015, Julia Anderson, the Global CIO at Smithfield Foods, the biggest pork manufacturer in the US, was faced with a problem on how to structure the company’s ERP system. The company operated its own data center in the early 2000s. Eventually management of hardware and software was outsourced to an Infrastructure Management Service (IMS) provider. The system was running on servers hosted by an IMS provider, but lately a series of major problems had Julia contemplating whether or not to continue the company’s relationship with the provider. Furthermore, SAP AG, the company’s ERP vendor, released a new version of the system, SAP HANA. As Anderson pulled into the company’s parking lot on Monday morning, she had three difficult decisions to make. Should Smithfield stay with its ISM provider or switch to a cloud service, which was becoming an increasingly popular choice? Should the company convert its current SAP system onto SAP HANA platform, or implement and deploy a new system from scratch? Finally, should the company take a big risk and do both changes simultaneously?

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来源期刊

Journal of Information Technology Teaching Cases Social Sciences-Library and Information Sciences

CiteScore

2.30

自引率

0.00%

发文量

期刊介绍： The Journal of Information Technology Teaching Cases (JITTC) provides contemporary practical case materials for teaching topics in business and government about uses and effectiveness of technology, the organisation and management of information systems and the impacts and consequences of information technology. JITTC is designed to assist academics, scholars, and teachers in universities and other institutions of executive education, as well as instructors of organizational training courses. Case topics include but are not restricted to: alignment with the organization, innovative uses of technology, emerging technologies, the management of IT, including strategy, business models, change, infrastructure, organization, human resources, sourcing, system development and implementation, communications, technology developments, technology impacts and outcomes, technology futures, national policies and standards.