弹性和组织控制系统在南非航空业之间的关系

IF 1.1 Q4 MANAGEMENT
Estie Serfontein, K. Govender
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引用次数: 1

摘要

背景:组织控制系统,如质量保证和公司治理,配置组织的内部环境,以管理变化的速度和主动稳定干扰。社会技术系统的弹性是一种多学科的方法,旨在灌输系统的可变革性和适应能力,以实现理想的结果和持续改进。本研究证实了理论假设,即质量保证和公司治理学科之间的分离会降低社会技术系统的弹性。在复杂的社会技术系统中,这些学科之间的一致性是通过组织弹性的四个组成部分实现的:战略管理和公司文化,监测和意识,风险管理和响应性适应。目的:本研究旨在探讨南非航空业中利益相关者对组织弹性和组织控制系统组成部分之间关系的看法。方法:采用横断面调查方法收集南非航空业203个利益相关者的数据。对数据集进行描述性和推断性统计分析。结果:组织控制系统与组织弹性及其四个组成部分(战略管理与公司文化、监控与意识、暴露管理与响应性适应)之间存在显著的正线性关系。结论:本研究揭示了组织控制系统(如质量保证和公司治理)的协调应用,通过组织弹性的四个组成部分的自主推进,刺激了社会技术系统中的组织弹性。此外,组织控制系统的稳健性激活了组织可持续适应的能力,同时在复杂的社会技术系统(如航空业)中保持利益相关者的价值。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
The relationship between resilience and organisational control systems in the South African aviation industry
Background: Organisational control systems, such as quality assurance and corporate governance, configure an organisation’s internal environment to manage the velocity of change and pro-actively stabilise disturbances. Resilience in a socio-technical system is a multi-disciplinary approach to instil a system’s transformability and adaptive capacity to achieve desirable outcomes and continuous improvement. This study confirms theoretical postulations that detachment between the disciplines of quality assurance and corporate governance reduces resilience in a socio-technical system. Coherence between these disciplines in a complex socio-technical system is achieved through four components of organisational resilience: strategic management and company culture, monitoring and awareness, exposure management and responsive adaptation. Objectives: This study aimed to explore stakeholders’ perceptions of the relationship between the components of organisational resilience and organisational control systems in the South African aviation industry. Method: A cross-sectional survey was used to collect data from 203 stakeholders in the South African aviation industry. The data set was subjected to descriptive and inferential statistical analyses. Results: A strong positive linear relationship exists between organisational control systems and organisational resilience and its four components: Strategic management and company culture, Monitoring and awareness, Exposure management and Responsive adaptation. Conclusion: This study revealed that a harmonised application of organisational control systems, such as quality assurance and corporate governance, stimulates organisational resilience in a socio-technical system through the autonomous advancement of four components of organisational resilience. Furthermore, the robustness of organisational control systems activates an organisation’s capacity to adapt sustainably, whilst maintaining stakeholder value within complex socio-technical systems, such as the aviation industry.
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来源期刊
CiteScore
2.00
自引率
6.70%
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37
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