An Exploratory Evaluation of a Treatment Mall at a State Psychiatric Hospital

The Treatment Mall is a model of inpatient psychosocial treatment provided to adults with severe mental illness to deliver recovery-oriented, evidenced-based treatment and has been implemented in state mental hospitals across the United States. The present study is an exploratory evaluation of a recently implemented Treatment Mall in a state mental hospital. To evaluate this program, the experiences of clients (N=28), staff (N=32), and administrators (N=5) were compiled using a quantitative questionnaire and focused on empowerment, skill development, and satisfaction. Additionally, data from the hospital database (N=183) were extracted and analyzed by comparing frequencies of occurrence 90 days before and 90 days after Treatment Mall implementation. The findings indicate that clients reported learning skills and were satisfied with how they were treated at the Treatment Mall. Female clients and staff viewed independent living and recovery possibilities significantly more positively than male clients and staff. Hospital performance indicators showed no significant changes pre to post implementation.