银行客户在新冠肺炎疫情期间使用Wi-Fi平台服务的电子卡

IF 4.9 Q1 BUSINESS

International Journal of Engineering Business Management Pub Date : 2022-01-01 DOI:10.1177/18479790221112797

Ali Matar, Abdelbaset M. Alkhawaldeh

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引用次数: 1

摘要

Wi-Fi技术是最近在银行业出现的最电子化的服务之一，为客户和银行带来了巨大的利益。因此，本研究旨在使用扩展的技术接受模型来验证银行业客户采用Wi-Fi(近场通信)技术的影响因素。通过在线调查从约旦客户中获得了162份有效调查。数据分析采用PLS-SEM技术。感知有用性、感知易用性和感知银行信誉都对Wi-Fi技术服务的采用有显著影响。然而，感知意识、参考群体和安全问题对Wi-Fi技术服务的采用没有显著影响。这项研究对理论和实践都有几点启示。对今后的研究提出了几点建议，并指出了一些局限性。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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Adoption of electronic cards using Wi-Fi platform services by clients of banking sector during COVID-19 pandemic

Wi-Fi technology is one of the most electronic services that recently emerged in the banking sector that provides significant benefits to clients and banks. Thus, the study aims to validate the factors influencing the adoption of Wi-Fi (Near Field Communication) technology by banking sector clients using an extended technology acceptance model. One hundred sixty-two valid surveys were gained from Jordanian clients via an online survey. Data were analyzed using the PLS-SEM technique. Perceived usefulness, perceived ease of use, and perceived bank credibility all have a significant effect on the adoption of Wi-Fi technology services. However, perceived awareness, reference groups, and security concerns have no significant effect on the adoption of Wi-Fi technology services. The research has several implications for theory and practice. It also makes several suggestions for future studies and points out some limitations.

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来源期刊

International Journal of Engineering Business Management BUSINESS-

CiteScore

7.50

自引率

6.10%

发文量

审稿时长

15 weeks

期刊介绍： The International Journal of Engineering Business Management (IJEBM) is an international, peer-reviewed, open access scientific journal that aims to promote an integrated and multidisciplinary approach to engineering, business and management. The journal focuses on issues related to the design, development and implementation of new methodologies and technologies that contribute to strategic and operational improvements of organizations within the contemporary global business environment. IJEBM encourages a systematic and holistic view in order to ensure an integrated and economically, socially and environmentally friendly approach to management of new technologies in business. It aims to be a world-class research platform for academics, managers, and professionals to publish scholarly research in the global arena. All submitted articles considered suitable for the International Journal of Engineering Business Management are subjected to rigorous peer review to ensure the highest levels of quality. The review process is carried out as quickly as possible to minimize any delays in the online publication of articles. Topics of interest include, but are not limited to: -Competitive product design and innovation -Operations and manufacturing strategy -Knowledge management and knowledge innovation -Information and decision support systems -Radio Frequency Identification -Wireless Sensor Networks -Industrial engineering for business improvement -Logistics engineering and transportation -Modeling and simulation of industrial and business systems -Quality management and Six Sigma -Automation of industrial processes and systems -Manufacturing performance and productivity measurement -Supply Chain Management and the virtual enterprise network -Environmental, legal and social aspects -Technology Capital and Financial Modelling -Engineering Economics and Investment Theory -Behavioural, Social and Political factors in Engineering