设计用户界面元素以提高网络评论行为中的话语质量和文明程度

Joseph Seering, Tianmi Fang, Luca Damasco, M. Chen, Likang Sun, Geoff F. Kaufman
{"title":"设计用户界面元素以提高网络评论行为中的话语质量和文明程度","authors":"Joseph Seering, Tianmi Fang, Luca Damasco, M. Chen, Likang Sun, Geoff F. Kaufman","doi":"10.1145/3290605.3300836","DOIUrl":null,"url":null,"abstract":"Ensuring high-quality, civil social interactions remains a vexing challenge in many online spaces. In the present work, we introduce a novel approach to address this problem: using psychologically \"embedded'' CAPTCHAs containing stimuli intended to prime positive emotions and mindsets. An exploratory randomized experiment (N = 454 Mechanical Turk workers) tested the impact of eight new CAPTCHA designs implemented on a simulated, politically charged comment thread. Results revealed that the two interventions that were the most successful at activating positive affect also significantly increased the positivity of tone and analytical complexity of argumentation in participants' responses. A focused follow-up experiment (N = 120 Mechanical Turk workers) revealed that exposure to CAPTCHAs featuring image sets previously validated to evoke low-arousal positive emotions significantly increased the positivity of sentiment and the levels of complexity and social connectedness in participants' posts. We offer several explanations for these results and discuss the practical and ethical implications of designing interfaces to influence discourse in online forums.","PeriodicalId":20454,"journal":{"name":"Proceedings of the 2019 CHI Conference on Human Factors in Computing Systems","volume":null,"pages":null},"PeriodicalIF":0.0000,"publicationDate":"2019-05-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"38","resultStr":"{\"title\":\"Designing User Interface Elements to Improve the Quality and Civility of Discourse in Online Commenting Behaviors\",\"authors\":\"Joseph Seering, Tianmi Fang, Luca Damasco, M. Chen, Likang Sun, Geoff F. Kaufman\",\"doi\":\"10.1145/3290605.3300836\",\"DOIUrl\":null,\"url\":null,\"abstract\":\"Ensuring high-quality, civil social interactions remains a vexing challenge in many online spaces. In the present work, we introduce a novel approach to address this problem: using psychologically \\\"embedded'' CAPTCHAs containing stimuli intended to prime positive emotions and mindsets. An exploratory randomized experiment (N = 454 Mechanical Turk workers) tested the impact of eight new CAPTCHA designs implemented on a simulated, politically charged comment thread. Results revealed that the two interventions that were the most successful at activating positive affect also significantly increased the positivity of tone and analytical complexity of argumentation in participants' responses. A focused follow-up experiment (N = 120 Mechanical Turk workers) revealed that exposure to CAPTCHAs featuring image sets previously validated to evoke low-arousal positive emotions significantly increased the positivity of sentiment and the levels of complexity and social connectedness in participants' posts. We offer several explanations for these results and discuss the practical and ethical implications of designing interfaces to influence discourse in online forums.\",\"PeriodicalId\":20454,\"journal\":{\"name\":\"Proceedings of the 2019 CHI Conference on Human Factors in Computing Systems\",\"volume\":null,\"pages\":null},\"PeriodicalIF\":0.0000,\"publicationDate\":\"2019-05-02\",\"publicationTypes\":\"Journal Article\",\"fieldsOfStudy\":null,\"isOpenAccess\":false,\"openAccessPdf\":\"\",\"citationCount\":\"38\",\"resultStr\":null,\"platform\":\"Semanticscholar\",\"paperid\":null,\"PeriodicalName\":\"Proceedings of the 2019 CHI Conference on Human Factors in Computing Systems\",\"FirstCategoryId\":\"1085\",\"ListUrlMain\":\"https://doi.org/10.1145/3290605.3300836\",\"RegionNum\":0,\"RegionCategory\":null,\"ArticlePicture\":[],\"TitleCN\":null,\"AbstractTextCN\":null,\"PMCID\":null,\"EPubDate\":\"\",\"PubModel\":\"\",\"JCR\":\"\",\"JCRName\":\"\",\"Score\":null,\"Total\":0}","platform":"Semanticscholar","paperid":null,"PeriodicalName":"Proceedings of the 2019 CHI Conference on Human Factors in Computing Systems","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.1145/3290605.3300836","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"","JCRName":"","Score":null,"Total":0}
引用次数: 38

摘要

在许多网络空间中,确保高质量、文明的社交互动仍然是一个棘手的挑战。在目前的工作中,我们引入了一种新的方法来解决这个问题:使用心理上“嵌入”的验证码,其中包含旨在启动积极情绪和心态的刺激。一项探索性随机实验(N = 454名机械土耳其工人)测试了在一个模拟的、充满政治色彩的评论线程上实施的八种新CAPTCHA设计的影响。结果显示,在激活积极情绪方面最成功的两种干预措施也显著增加了参与者反应中语气的积极性和分析论证的复杂性。一项集中的后续实验(N = 120名土耳其机械工人)显示,暴露于具有先前被验证为唤起低唤醒积极情绪的图像集的captcha显着增加了情绪的积极性,以及参与者帖子的复杂性和社会联系水平。我们对这些结果提供了几种解释,并讨论了设计界面以影响在线论坛话语的实践和伦理意义。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Designing User Interface Elements to Improve the Quality and Civility of Discourse in Online Commenting Behaviors
Ensuring high-quality, civil social interactions remains a vexing challenge in many online spaces. In the present work, we introduce a novel approach to address this problem: using psychologically "embedded'' CAPTCHAs containing stimuli intended to prime positive emotions and mindsets. An exploratory randomized experiment (N = 454 Mechanical Turk workers) tested the impact of eight new CAPTCHA designs implemented on a simulated, politically charged comment thread. Results revealed that the two interventions that were the most successful at activating positive affect also significantly increased the positivity of tone and analytical complexity of argumentation in participants' responses. A focused follow-up experiment (N = 120 Mechanical Turk workers) revealed that exposure to CAPTCHAs featuring image sets previously validated to evoke low-arousal positive emotions significantly increased the positivity of sentiment and the levels of complexity and social connectedness in participants' posts. We offer several explanations for these results and discuss the practical and ethical implications of designing interfaces to influence discourse in online forums.
求助全文
通过发布文献求助,成功后即可免费获取论文全文。 去求助
来源期刊
自引率
0.00%
发文量
0
×
引用
GB/T 7714-2015
复制
MLA
复制
APA
复制
导出至
BibTeX EndNote RefMan NoteFirst NoteExpress
×
提示
您的信息不完整,为了账户安全,请先补充。
现在去补充
×
提示
您因"违规操作"
具体请查看互助需知
我知道了
×
提示
确定
请完成安全验证×
copy
已复制链接
快去分享给好友吧!
我知道了
右上角分享
点击右上角分享
0
联系我们:info@booksci.cn Book学术提供免费学术资源搜索服务,方便国内外学者检索中英文文献。致力于提供最便捷和优质的服务体验。 Copyright © 2023 布克学术 All rights reserved.
京ICP备2023020795号-1
ghs 京公网安备 11010802042870号
Book学术文献互助
Book学术文献互助群
群 号:481959085
Book学术官方微信