Natural Language Processing and Fuzzy Tools for Business Processes in a Geolocation Context

In the geolocation field where high-level programs and low-level devices coexist, it is often difficult to find a friendly user interface to configure all the parameters. The challenge addressed in this paper is to propose intuitive and simple, thus natural language interfaces to interact with low-level devices. Such interfaces contain natural language processing (NLP) and fuzzy representations of words that facilitate the elicitation of business-level objectives in our context. A complete methodology is proposed, from the lexicon construction to a dialogue software agent including a fuzzy linguistic representation, based on synonymy.