确定社区参与和使用远程中心的潜在障碍:一项基于调查的研究

IF 0.7 4区 管理学 Q3 INFORMATION SCIENCE & LIBRARY SCIENCE
Jeremy Brown
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引用次数: 0

摘要

导言:大多数发展中国家都建立了远程中心,以便使尽可能多的人获得数字服务。与这些远程中心的可持续性相关的主要问题包括直接影响这些中心可持续性的文化、技术、财务、社会、政治和规划问题。因此,本研究采用以社区为中心的方法,讨论用户的观点和看法,以及来自当地社区的非用户。方法:本研究通过对13位电信中心运营商进行定性探索性半结构化访谈进行。分析:采用主题内容分析法对访谈数据进行分析,找出共同主题,并将共同主题绘制成关联图,对每个中心主题中的子问题进行确认和揭示。结果:本研究的重要发现表明,有几个问题鼓励或抑制个人使用远程中心,这进一步影响了远程中心项目的可持续性。个别社区成员的人口统计缓和了远程中心遇到的所有问题。结论:该研究得出的结论是,影响远程中心可持续性的问题包括中心的物理特征、运营和管理方法、服务的可用性、地方竞争的性质和影响,以及利益相关者和社区团体的参与。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Identifying potential barriers to community participation and use of telecentres: A Survey-based Study
Introduction: Telecentres have been set up in most developing countries to bring digital access to as many people as possible. The main issues associated with these telecentres' sustainability include cultural, technical, financial, social, political, and programmatic issues that directly affect these centres' sustainability. Therefore, the present study adopts a community-centred approach by discussing users' views and perceptions and non-users from the local community. Method: The study proceeded by conducting a qualitative exploratory semi-structured interview that was administered to 13 telecentre operators. Analysis: Thematic content analysis was used for analysing interview data and identify common themes, which were applied in an affinity diagram for confirmation and reveal of sub-issues within each central theme. Results: The significant findings of this study showed that there are several issues either encouraging or inhibiting individual use of a telecentre, which further affects the sustainability of telecentre projects. Individual community member demographics moderates all the issues experienced by telecentres. Conclusion: The study concluded that the issues affecting telecentres' sustainability include the physical characteristics of the centre, operational and management approach, service availability, the nature and impact of local competition, and participation of stakeholder and community groups.
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来源期刊
Information Research-An International Electronic Journal
Information Research-An International Electronic Journal INFORMATION SCIENCE & LIBRARY SCIENCE-
CiteScore
1.20
自引率
12.50%
发文量
62
审稿时长
45 weeks
期刊介绍: Information Research, is an open access, international, peer-reviewed, scholarly journal, dedicated to making accessible the results of research across a wide range of information-related disciplines. It is published by the University of Borås, Sweden, with the financial support of an NOP-HS Scientific Journal Grant. It is edited by Professor T.D. Wilson, and is hosted, and given technical support, by Lund University Libraries, Sweden.
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