Esport Knowledge, Skills, and Abilities: Perspectives from Subject Matter Experts

Esport is a growing form of entertainment because of technological advancements, increased online gaming participation and competition, and technology access. Esport shares traditional sport characteristics, with players, spectators, competition, and entertainment. As the esport industry continues to grow, career offerings in esport-specific and traditional positions has demonstrated an increase in need for trained and prepared individuals. Therefore, the purpose of this study was to identify the knowledge, skills, and abilities (KSA) an individual seeking employment in the esport industry should possess. Subject matter experts were interviewed to identify the KSAs one should possess for an esport career. Ten themes appeared: Business Acumen & Strategic Approach; Human Relations Skills; Relationship Management; Effective Communication; Technology Management; Legal and Ethical Practices; Research and Creative Problem Solving; Global and Cultural Orientation; Leadership; and Critical Evaluation and Analytical Skills. Additionally, esport specific KSAs and competencies aligned with three broad organization categories: people, structure, and goals. Traditional workplace knowledge is required as well as discipline specific knowledge. There is an expectation with industry evolution, functional areas (domains) within esport will continue to emerge. Lifelong learning skills, passion, and a desire to acquire advanced knowledge will be integral to success and sustainability of an esport career. Keywords: esport knowledge, skills, abilities, employment