评估产品服务系统供应链能力:构建和工具开发

IF 1.4 4区 管理学 Q2 ENGINEERING, MULTIDISCIPLINARY
Dian Retno Sari Dewi, Y. Hermanto, S. Pittayachawan, Elizabeth Tait
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引用次数: 0

摘要

. 产品服务系统(PSS)已成为许多行业关注的主要主题,因为它们的好处和减少对环境的负面影响和解决环境可持续性问题的可能性。尽管PSS有诸多好处,但很少有实证研究对PSS供应链(SC)能力构建进行调查。本研究为有效、可靠的建构和工具开发提供了原创性的贡献。采用系统的方法来开发和验证用于评估PSS SC能力的仪器。这包括指定结构域,生成项目样本,进行交互协议分析,测试非反应偏差,以及使用探索性因素分析(EFA)和验证性因素分析(CFA)评估工具。基于447名摩托车服务合作伙伴的大规模在线调查,采用结构方程模型对模型的有效性进行了检验。研究结果显示,PSS供应链的7种能力建构,分别是知识评估、伙伴发展、协同演化、反思性控制、再概念化、创新服务交付和可持续产品服务能力。该仪器的开发为公司衡量其PSS SC能力提供了一个经过验证的工具。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Assessing the Product–Service Systems Supply Chain Capabilities: Construct and Instrument Development
. Product – service systems (PSS) has become a major subject of concern for many industries because of their benefits and the possibilities to reduce negative environmental impacts and address environmental sustainability concerns. Despite the benefits of PSS, little empirical research has been conducted to investigate the PSS supply chain (SC) capabilities constructs. This study offers original contributions to the valid and reliable construct and instrument development to measure the PSS SC capabilities. A systematic approach was employed to develop and validate an instrument for evaluating the PSS SC capabilities. This comprises specifying domains of constructs, generating a sample of items, conducting interrater agreement analysis, testing non-response bias, and assessing the instrument using exploratory factor analysis (EFA) and confirmatory factor analysis (CFA). The validity of the proposed model was tested using structural equation modeling based on a large-scale online survey from 447 participants working for motorcycle service partners. The result shows seven distinctive PSS SC capabilities constructs, namely knowledge assessment, partner development, co-evolving, reflexive control, re-conceptualization, innovative service delivery, and sustainable product – service capability. The development of the instrument contributes a validated tool for companies to measure their PSS SC capabilities.
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来源期刊
International Journal of Technology Management
International Journal of Technology Management 管理科学-工程:综合
CiteScore
2.70
自引率
3.60%
发文量
45
审稿时长
6-12 weeks
期刊介绍: The IJTM aims to provide a refereed and authoritative source of information in the field of managing with technology, and the management of engineering, science and technology. It seeks to establish channels of communication between government departments, technology executives in industry, commerce and related business, and academic experts in the field.
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