对公共部门变革准备情况的洞察——斐济经验

Neale J. Slack, Gurmeet Singh
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引用次数: 1

摘要

本文的目的是从四个维度的角度,即变革管理,变革沟通,变革阻力和变革准备提供一个洞察公共部门的变革准备;确定这四个维度之间的联系;并建立一个预测模型,为变革做好准备。使用结构化调查问卷,从斐济海事安全局(MSAF)的雇员中收集数据。研究结果表明,变革管理、变革沟通和变革准备三个变量之间存在显著的正相关关系;而变革阻力与其他3个变量均呈负相关。结果还表明,变革管理、变革沟通和变革阻力在统计上显著地增加了对变革准备程度的预测。本文对公共企业变革努力相关的稀缺理论做出了理论贡献;以及对预测政府层面的变革准备、政策制定和战略规划的实际贡献。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
An insight into public sector readiness for change - the Fiji Experience
The purpose of this paper is to provide an insight into public sector readiness for change from the perspective of four dimensions, namely, change management, change communication, change resistance, and readiness for change; to determine associations between these four dimensions; and to establish a prediction model for readiness for change. Using a structured survey questionnaire, data was collected from the employees of the Maritime Safety Authority of Fiji (MSAF). These research findings suggest statistically significant positive correlations exist between three change variables, namely, change management, change communication, and readiness for change; whereas, negative correlations exist between change resistance and the other 3 variables. The results also show that change management, change communication, and change resistance added statistically significantly to the prediction of readiness for change. This paper makes its theoretical contribution to the scarce theoretical strands relating to change efforts of public enterprises; and practical contribution towards prediction of readiness for change, policy making, and strategic planning at government levels.
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