新冠肺炎期间公立医院风险沟通策略

Q4 Medicine

Communication and Medicine Pub Date : 2023-04-12 DOI:10.1558/cam.20521

Pablo Medina Aguerrebere, David Santandreu Calonge, Patrik T. Hultberg, M. Shah, M. Connor

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引用次数: 0

摘要

本探索性研究分析了西班牙公立医院在第一次COVID-19浪潮期间为告知其利益相关者而采取的风险沟通策略相关的研究，以便更好地了解大流行期间“健康信息”的有效沟通。在对155篇学术著作进行审查后，在2020年1月至2020年9月期间发表的12篇文章符合完全纳入标准。实施主题综合方法产生了五个主题:(1)危机的透明度;(2)医院卫生领导危机;(3)危机管理沟通;(4)危机管理策略;(5)危机管理利益相关者。根据这些确定的主题，提出了10项关于卫生危机期间医院沟通准备和实施的循证建议。

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Public hospitals’ risk communication strategies during COVID-19

This exploratory study analyses studies pertaining to the risk communication strategies adopted by Spanish public hospitals to inform their stakeholders during the first COVID-19 wave, in order to better understand effective communication of ‘health messages’ during a pandemic. After reviewing 155 academic works, 12 articles that were published between January 2020 and September 2020 met full inclusion criteria. Implementing a thematic synthesis approach yielded five themes: (1) transparency of crisis; (2) hospital health leadership crisis; (3) crisis management communication; (4) crisis management strategy; and (5) crisis management stakeholders. Based on these identified themes, 10 evidence-based recommendations for hospital communication preparedness and implementation during health crises are offered.

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来源期刊

Communication and Medicine Medicine-Public Health, Environmental and Occupational Health

CiteScore

0.30

自引率

0.00%

发文量

期刊介绍： Communication & Medicine continues to abide by the following distinctive aims: • To consolidate different traditions of discourse and communication research in its commitment to an understanding of psychosocial, cultural and ethical aspects of healthcare in contemporary societies. • To cover the different specialities within medicine and allied healthcare studies. • To underscore the significance of specific areas and themes by bringing out special issues from time to time. • To be fully committed to publishing evidence-based, data-driven original studies with practical application and relevance as key guiding principles.