压力管理:对奥里萨邦银行业员工的研究

Manas Ranjan Chowdhury, Sujata Mangaraj
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引用次数: 0

摘要

压力通常被称为20世纪综合症,它产生于人类追求现代进步及其必然带来的复杂性。与其他服务业一样,银行业已成为印度竞争激烈的行业之一。自本世纪初以来,银行机构在技术革命、服务多样化和全球银行业方面面临着更大的挑战。对于员工来说,压力是不可避免的,如制度、程序;随着先进技术的使用,技术变得越来越复杂。每个员工都无法应对工作中发生的如此迅速的变化。这会导致员工产生压力。本研究试图了解银行员工压力产生的原因,以及员工在工作场所应对压力的方式。本文采用Cronbach’s Alpha检验研究问卷的信度,采用z检验检验假设。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Stress Management: A Study on Employees of Banking Sector of Odisha
Stress is often termed as 20th century syndrome born out of man's race toward modern progress and its ensuring complexities. Banking, like other services, has become one of the highly competitive sectors in India. The banking organisations, since the beginning of this decade, have been facing greater challenges in terms of technological revolution, service diversification and global banking. Stress is unavoidable on the part of the employees as the systems, procedures; techniques are getting complicated with the use of advance technology. Every employee cannot cope with such rapid changes taking place in the jobs. This will lead to arising of stress among employees. An attempt has been made through this research paper to know the reasons of stress among the bank employees and the ways used by employees to cope with the stress generated at workplace. In this paper, Cronbach's Alpha has been used to test the reliability of the questionnaire undertaken for the study and z-test has used to test the hypothesis.
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