Integration of Refugees in Croatia – A Qualitative Study of the Integration Process and Intergroup Relations of Refugees from Syria

Based on the theoretical model of multidimensional, two-way, dynamic integration of refugee and host community, a qualitative study was done determining views on and experiences with integration of refugees from Syria and the host community in Croatia. Five focus group discussions were held, three with host members (N = 21) and two with refugees from Syria (N = 11). Four overarching themes emerged from the data in both groups: "Perspectives on integration", "Socioeconomic integration", "Intergroup relations", and "Culture, language and social obstacles to integration". They appeared consistently throughout discussions, with hosts and refugees providing a consensual view of refugee integration. They understood integration in the same way and recognised the need for both groups to adapt as part of the integration process. Croatia was perceived as a transit country and a temporary solution for refugees, which is an obstacle to integration. Emphasis was placed on the intergroup relations and the responsibility of the host society in providing tools and mechanisms that foster socio-economic and socio-psychological integration, overcome structural barriers and promote pleasant social contexts.