用户对嵌入式软件质量的感知

软件 Pub Date : 1997-07-14 DOI:10.1109/STEP.1997.615482

R. Kusters, R. Solingen, J. Trienekens

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引用次数: 17

摘要

许多研究人员和实践者已经认识到，“质量”的感知在很大程度上受到个人观点和应用环境的影响。根据个人目标、兴趣和背景的不同，每个人对质量概念的理解是不同的。在本文中，提出了一种方法，通过该方法可以对不同的用户对质量的看法进行建模，并可以加以解决。该多方链模型支持解释所有用户对产品质量的不同看法。因此，可以在有关各方之间进行讨论。在协商一致的基础上，可以选择适当的措施。该模型应该使过程和产品之间的基本关系可操作化，它允许定义度量来评估过程改进，并将工程活动与用户需求联系起来。实例研究验证了该模型的有效性。

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User-perceptions of embedded software quality

Many researchers and practitioners have recognised that the perception of 'quality' is largely influenced by personal view and application context. Depending on personal goals, interests and background, the interpretation of the quality concept is different per individual. In this paper, an approach is suggested by which the different user perceptions on quality are modelled, and can be addressed. This Multi-party Chain model supports the explanation of the various views on product quality of all users. Discussion among the parties involved is therefore enabled. Based on concensus the appropriate measures can be selected. The model should operationalise the basic relation between process and product, it enables the definition of metrics to evaluate process improvements, and links engineering activities to user requirements. The usefulness of the model is validated in a case-study.

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来源期刊

软件

自引率

0.00%

发文量

11857

期刊介绍： Computer engineering & Software, founded in 1979, is an academic journal of information technology sponsored by China Association for Science and Technology and China Institute of Electronics and Tianjin Institute of Electronics. Computer engineering & Software has columns such as expert Forum, Fund project papers, software and database technology research, application technology and research, network and communication, image processing and application, multimedia technology application Artificial intelligence and recognition. Computer engineering & Software is the source Journal of China Academic Periodical Comprehensive Evaluation Database, the Journal of China Core Periodical (Selection) Database, the source journal of Peking University's Chinese Core Periodical Overview (the first edition in 1992), the Journal of Wanfang data-Digital Periodical Group full-text Collection, the Journal of Chinese Science and Technology Periodical Database (full-text edition), and Wave Journals included in the "Copernicus Index" have been included in the United States "Cambridge Scientific Abstracts", the United States "Uhlig International Journal Guide", the JST Japan Science and Technology Promotion Agency database (2018) and other Chinese and foreign databases.