Approach in installing and configuring general program monitoring client devise for IPTV monitoring of A1 and Vivacom

In the article, we address the issue of automated initialization, installation, and configuration of the General Program Monitoring, version 3 application with minimal human involvement and manipulation. General Program Monitoring is Internet Protocol TV monitoring software built from scratch. It is used to monitor the viewing behaviour of customers of the television operators A1 and Vivacom. The purpose of the article is to present an approach for an automated installation and configuration process. To achieve this goal, we review the design and implementation of the software as well as the client application. The novelty of the approach is realized in a fully automated integration of the monitoring software and the procedures for its installation and configuration on the client device and the network, in the conditions of independence from the architecture of the network infrastructure and other accompanying hardware and software limitations.