利用客户知识改进鹅场

Q3 Engineering

Transactions on Electrical Engineering, Electronics, and Communications Pub Date : 2023-03-22 DOI:10.1109/ECTIDAMTNCON57770.2023.10139358

Youjuan Shen, Teeraporn Saeheaw

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引用次数: 0

摘要

预计到2050年，家禽市场需求将比2010年更高。然而，鹅养殖户缺乏科学知识，导致成活率低，产品质量差。本研究旨在通过i)识别鹅场问题ii)使用客户知识管理设计研究框架来提高客户满意度。使用人口统计分析、文本挖掘、Kano问卷调查和箭头图来收集客户数据并确定关键区域。提出的解决方案是利用实践社区来提高鹅农的知识。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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Using Customer Knowledge for Geese Farm Improvement

The poultry market demand is expected to be higher by 2050 compared to 2010. However, Geese farmers lack scientific Knowledge leading to low survival rates and poor product quality. This research aims to improve customer satisfaction by i) identifying problems in geese farms and ii) using Customer Knowledge Management to design a research framework. Demographic analysis, Text Mining, Kano questionnaire, and Arrow diagramming are used to gather customer data and identify critical areas. The proposed solution is to enhance geese farmers' Knowledge using the Community of Practice.

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来源期刊

Transactions on Electrical Engineering, Electronics, and Communications Engineering-Electrical and Electronic Engineering

CiteScore

1.60

自引率

0.00%

发文量