COVID-19 Case Manager App for Oil & Gas Companies

As COVID-19 quickly spread across the globe to reach pandemic levels, companies across every industry had to quickly adapt their business practices to allow employees to connect virtually and work remotely. This addressed new complications in several areas, including contact tracing. This paper reviews an approach that Siemens Energy took to remove the errors and inefficiencies in manually conducting contact tracing by automating the process using an end-to-end case manager app. The app, which provides full transparency, analytics, and support, fully digitizes contact tracing from each employee's mobile device or computer. We discuss the features of the app, how it has been used in the UAE region, and the benefits that the company has realized in automating contact tracing—including faster tracing time, improved accuracy, and greater compliance with UAE COVID requirements. In just a few months’ time, the app went from an idea to a fully-developed and widely used application—which is now approved for use in company facilities and business units around the world.