“提前感谢”——礼貌用语对满足要求的负面影响

IF 1.2 4区 经济学 Q3 ECONOMICS
Lisa V. Bruttel, Juri Nithammer, Florian Stolley
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引用次数: 0

摘要

摘要本文研究了常用短语“提前感谢”对小请求遵从的影响。在一个受控的实验室实验中,我们要求参与者对一个开放性问题给出详细的答案。治疗变量是他们是否看到“提前感谢”这句话。我们的参与者对这种待遇的反应是,即使他们认为这句话是礼貌的,也会在回答请求时付出更少的努力。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
“Thanks in advance” – The negative effect of a polite phrase on compliance with a request
Abstract This paper studies the effect of the commonly used phrase “thanks in advance” on compliance with a small request. In a controlled laboratory experiment we ask participants to give a detailed answer to an open question. The treatment variable is whether or not they see the phrase “thanks in advance.” Our participants react to the treatment by exerting less effort in answering the request even though they perceive the phrase as polite.
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来源期刊
CiteScore
2.30
自引率
9.10%
发文量
17
期刊介绍: German Economic Review, the official publication of the German Economic Association (Verein für Socialpolitik), is an international journal publishing original and rigorous research of general interest in a broad range of economic disciplines, including: - macro- and microeconomics - economic policy - international economics - public economics - finance - business administration The scope of research approaches includes theoretical, empirical and experimental work. Innovative and thought-provoking contributions, in particular from younger authors, are especially welcome.
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