学生学业满意度的决定因素

IF 1.7 4区经济学 Q2 ECONOMICS

Journal of Economic Education Pub Date : 2020-06-01 DOI:10.15294/jeec.v9i1.36148

A. Khoirina, Rusdarti Rusdarti, Fahrur Rozi

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引用次数: 0

摘要

本研究旨在分析STIKUBANK大学经济与商业学院的服务质量、教育费用、设施和基础设施对学生学业满意度的影响，并分析其对学生学业满意度的影响可以通过形象来调节。本研究的方法是定量分析。本研究的研究对象为三宝垄大学经济与商业学院的2467名学生，总样本为96名受访者。所使用的数据收集是一份问卷。数据分析的方法是描述性分析和假设检验与适度回归分析(绝对值检验)。结果表明:服务质量、教育费用、设施设施对学生学业满意度有显著的正向影响;形象变量对服务质量对学生学业满意度的影响没有调节作用。

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Determinant of Students’ Academic Satisfaction

This study aims to analyze the effect of the quality of service, educational fees, facilities and infrastructures towards the students’ academic satisfaction and to analyze its influence which can be moderated by the image towards the students’ academic satisfaction at the Economics and Business Faculty of STIKUBANK university. The method of the research is a quantitative approach. The population of the study are 2467 students of the Faculty of Economics and Business, University of STIKUBANK Semarang, with a total sample are 96 respondents. The data collection used is a questionnaire. The methods of data analysis are descriptive analysis and hypothesis testing with moderation regression analysis (absolute value test). The results shows that there is influence on the quality of service, educational fees, facilities and infrastructures towards the students’ academic satisfaction, while the effect is positive and significant. Image variable does not moderate the effect of quality of service on the students’ academic satisfaction.

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来源期刊

Journal of Economic Education Multiple-

CiteScore

1.80

自引率

11.10%

发文量

审稿时长

24 weeks

期刊介绍： The Journal of Economic Education offers original articles on teaching economics. In its pages, leading scholars evaluate innovations in teaching techniques, materials, and programs. Instructors of introductory through graduate level economics will find the journal an indispensable resource for content and pedagogy in a variety of media. The Journal of Economic Education is published quarterly in cooperation with the National Council on Economic Education and the Advisory Committee on Economic Education of the American Economic Association.