在数字化转型的背景下管理服务组织的理论基础

E. S. Gusar, I. N. Primyshev
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引用次数: 0

摘要

调查的目的是研究数字化转型背景下服务组织管理的理论基础。作者对“数字经济”和“数字转型”等概念进行了回顾和澄清。已经确定了许多原因,导致在数字化转型背景下管理服务组织的理论基础发生变化。值得注意的是,在数字化转型背景下管理服务部门组织的主要目标是确保服务部门组织的长期有效运作。更详细地介绍了在数字化转型背景下形成有效的服务部门组织管理系统的关键要素。作者提出了在数字化转型背景下管理服务组织的方法和原则。确定了数字化转型背景下服务部门组织管理的关键要素。结论是,在数字化转型背景下应用服务部门组织管理的原则和方法,旨在实现服务部门组织的战术(短期)和战略(长期)目标,并通过最大限度地减少不必要和不合理的成本和确保利润增长来提高其运作效率。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Theoretical foundations for managing service organizations in the context of digital transformations
The aim of the investigation is to study the theoretical foundations of the management of service organizations in the context of digital transformations. The authors reviewed and clarified such concepts as «digital economy» and «digital transformation». A number of reasons have been identified that cause changes in the theoretical foundations of managing service organizations in the context of digital transformations. It is noted that the main goal of managing service sector organizations in the context of digital transformations is to ensure the effective functioning of service sector organizations in the long term. The key elements of the formation of an effective management system for the organization of the service sector in the context of digital transformations are presented in more detail. The authors propose methods and principles for managing service organizations in the context of digital transformations. The key elements of management of service sector organizations in the context of digital transformations are identified. It is concluded that the application of the principles and methods of managing organizations in the service sector in the context of digital transformations aims to achieve tactical (short-term) and strategic (long-term) goals of the organization of the service sector, as well as increasing the efficiency of its functioning by minimizing unnecessary and unjustified costs and ensuring profit growth.
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