In Search of Continuous Improvement: An interview with Watermark's Brian Robinson

One might say that Watermark's Vice President of Product is on a mission of continuous improvement. Or rather, his passion is helping institutions implement and experience the benefits of the continuous improvement cycle. With philosophies based on human-centered approaches to design, it's clear that Brian Robinson understands the theoretical foundations of and practical approaches to this critical work in institutional evaluation and effectiveness. This interview takes readers on a journey through the underlying components and future of continuous improvement through the eyes of a leading educational technology executive.