社区卫生工作者在发展多维组织关系中的作用

IF 1.6 Q3 HEALTH CARE SCIENCES & SERVICES

JOURNAL OF AMBULATORY CARE MANAGEMENT Pub Date : 2022-07-01 DOI:10.1097/JAC.0000000000000423

Ben Gronowski, Sarah E. Roth, T. T. Woodson, Hannah Cohen-Cline, Natalie Kenton

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引用次数: 0

摘要

有效的护理协调依赖于组织协作，以满足医疗和社会复杂参与者的需求。本研究考察了社区卫生工作者(CHWs)在发展护理协调工作所依赖的组织关系中的作用。采用半结构化访谈(n = 13)对参加华盛顿州护理协调项目组织的保健员、保健员的主管和行政人员进行访谈。受访者描述了卫生工作者如何在参与组织之间和内部以及外部组织之间发展和进一步发展多维关系，为参与者提供服务。建立关系的挑战包括COVID-19、地理环境和人员配备。该研究总结了支持卫生工作者的护理协调工作的考虑。

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The Role of Community Health Workers in Developing Multidimensional Organizational Relationships

Effective care coordination relies on organizations working collaboratively to meet medically and socially complex participants' needs. This study examines community health workers' (CHWs') roles in developing the organizational relationships on which care coordination efforts depend. Semistructured interviews (n = 13) were conducted with CHWs, CHWs' supervisors, and executive staff at organizations participating in a Washington State care coordination program. Interviewees described how CHWs developed and furthered multidimensional relationships in service of participants between and within participating organizations, as well as external organizations. Relationship-building challenges included COVID-19, geographic context, and staffing. The study concludes with considerations for care coordination efforts to support CHWs.

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来源期刊

JOURNAL OF AMBULATORY CARE MANAGEMENT HEALTH CARE SCIENCES & SERVICES-

CiteScore

3.10

自引率

4.30%

发文量

期刊介绍： The Journal of Ambulatory Care Management is a PEER-REVIEWED journal that provides timely, applied information on the most important developments and issues in ambulatory care management.