Analysis of the Activities of the Website “Question and Answer about Radiation in Daily Life” after the Accident at the Fukushima Daiichi Nuclear Power Plant and Some Lessons Learned from It: To Pass on This Experience to the Future

After the accident at the Fukushima Daiichi Nuclear Power Plant, artificial radionuclides such as radioactive cesium and iodine were released into the environment. It caused great anxiety not only in the vicinity of the Fukushima Daiichi Nuclear Power Plant but also in other regions of the world. Some members of the Japan Health Physics Society (JHPS), a leading academic society in Japan in the field of radiation protection, volunteered to establish a website called “Question and Answer (Q&A) about radiation in daily life” shortly after the accident to help reduce the residents’ anxiety about the health effects of radiation. In August 2011, “Committee for Q&A about radiation in daily life” was established in JHPS, making the website-related activities a responsibility of JHPS. The Q&A website continued to respond to the questions from the general public with expertise and sincerity until February 2013 when the Committee members decided to end the activities because the number of questions received had gradually decreased with the passage of time. This paper aims to introduce the following: the activities of the Q&A website during the two years (2011–2013), the stance chosen for the activities, the information related to the website activities and the analysis of Twitter data. Building on the experience and the knowledge obtained from the activities, it also discusses issues and experiences that can be utilized in the initial response to emergencies for radiation protection experts as well as those in other fields.