营销导向、学习导向和创业导向对雅加达烹饪中小企业经营绩效的影响

Richard Wandri, Grasheli Kusuma Andhini, A. Ramadhan
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引用次数: 0

摘要

全球流行病不可避免地影响了微观和宏观的所有商业和经济方面。印尼雅加达的商业也受到这场全球性事件带来的迅速而激进的形势变化的严重影响。因此,以下研究的主要目的是分析印尼雅加达烹饪企业的市场导向、学习导向和创业导向对经营绩效的影响。本研究采用解释性研究方法,结合联想法和调查法。采用多元线性回归作为数据分析方法,对80位企业主进行问卷调查。本研究发现,市场导向和学习导向对印尼雅加达烹饪行业的经营绩效有正向影响,而创业导向对经营绩效的影响不显著。从市场层面的变量来看,餐饮经营者可以评价和注意到倾听顾客意见、了解顾客需求、关注顾客承诺、关注顾客满意、关注顾客途径、关注竞争对手信息等几个因素。由于学习导向对经营绩效有影响,烹饪企业经营者可以评估和注意到几个因素,如具有良好的跨职能沟通,具有持续的学习焦点意图,具有良好的学习动机,员工敬业度或对目标的承诺,管理层与下级分享愿景,对未来方向有共同的理解,高度重视开放性。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Impact of Marketing Orientation, Learning Orientation and Entrepreneurial Orientation on Business Performance of Culinary SME in Jakarta
Global pandemic inevitably impacted all business and economic aspects, both micro and macro. Business in Jakarta, Indonesia also heavily influenced by the rapid and radical situational changes brought by this global event. Thus, main purpose of the following study designed to analyse the impact of market orientation, learning orientation and entrepreneurial orientation towards business performance of culinary business in Jakarta, Indonesia. Research method used in this study explanatory study, with associative approach and survey technique. A questionnaire to 80 business owners was conducted with multiple linear regression as the data analysis method. This research founds market orientation and learning orientation have a positive impact towards business performance while, entrepreneurial orientation has insignificant effect on business performance of Culinary Industry in Jakarta, Indonesia. From the market-level variables, the culinary business operators could evaluate and notice several factors such as the hearing the costumer's opinion, understanding the costumer's need, focus on costumer commitment, focus on satisfaction customer, focus ways to the costumer, keep at the competitor information. With learning orientation has an effect on business performance, the culinary business operators could evaluate and notice several factors such as having a good communication inter functional, having a continuous learning focus intention, have a good motivation to learn, employee engagement or commitment to goals, management shares the vision with lower levels, having a shared understanding of the future direction and placing a high value on the openness.
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