影响大学生使用电子政务服务意愿的因素,印尼

Rahmad Agus Dwianto, A. Darmawan, J. Santoso, Ulung Pribadi
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引用次数: 0

摘要

本研究旨在探讨影响学生使用电子政务意愿的因素。该研究于2021年对印度尼西亚塞贝拉斯市场大学各专业的102名学生进行了问卷调查。采用偏最小二乘-结构方程模型(PLS-SEM)进行分析,包括检验r平方、路径系数、外载荷、交叉载荷、平均方差提取(AVE)、Cronbach’s alpha和复合信度。结果显示,学生对政府的信任对学生使用或使用电子政务的意愿有显著的正向影响。学生对政府的信任受感知有用性、感知易用性和安全风险因素的影响。本研究的局限性在于没有对中介检验和调节检验进行分析。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
FACTORS INFLUENCING INTENTION TO USE E-GOVERNMENT SERVICES AMONG STUDENTS IN UNIVERSITAS SEBELAS MARET, INDONESIA
This study aims to examine the factors that influence the intention of students to use e-government. The study used a survey method with 102 students as respondents from various study departments at Universitas Sebelas Maret, Indonesia, in 2021. The analysis was carried out using the Partial Least Squares-Structural Equation Modeling (PLS-SEM) with the test R-square, path coefficients, outer loading, cross-loading, average variance extracted (AVE), Cronbach's alpha, and composite reliability. The results showed that students' desire to use or access e-government was positively and significantly influenced by students' trust in the government. Students trust to government is influenced by factors perceived usefulness, perceived ease of use, and security risk. The limitation of this research is that there is no analysis of the mediation test and moderation test.
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