Evaluating the Satisfaction Rate in Affordable Housing Case Study: Ardabil Mehr Housing in Ardabil Province of Iran

Providing appropriate housing for the people is one of the responsibilities of the governments such as Islamic republic of Iran government. In recent years the government decided to implement the mass housing for low-income households, that this project was called “Mehr housing”. The aim of current research was evaluation the satisfaction rate of Mehr housing residents in Ardabil city, northwest of Iran. Heads of 120 household residents of Ardabil Mehr housing were selected randomly and asked some questions about characteristics of households and level and general aspects of satisfaction according Van Poll’s model and social factors. Residents were generally dissatisfied with the most of surveyed indicators such as cultural status, housing cooperatives function, Maskan bank function, accessing to city center, lacking facilities out of unit, lacking area for vehicle parking and costs issue. Majority of the households stated that their housing problem has not been resolved by the Mehr housing. In contrast, good quality of internal conditions, security of complex building open space and social participating of residents were reported as the main advantages of the sites.