生成电子商务网站的特征级评价表,对产品进行定性评价

D.R. Kumar Raja, S. Pushpa
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引用次数: 9

摘要

今天,人们普遍认为电子商务正在迅速发展。这种情况的发生仅仅是因为人们完全依赖于已经购买和使用产品的客户给出的评级和评论。在线调查和购物网站上的客户评论是了解客户需求和反馈的关键来源,有助于提升产品质量并取得更大的成果。现在的挑战是,这些评论是来自产品级别还是功能级别,这将是一个非常重要的问题。为了克服这一问题,我们提出了一种新的产品特征等级评价算法,即特征等级评价分析(FLRRA)算法。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Feature level review table generation for E-Commerce websites to produce qualitative rating of the products

It is widely acknowledged today that E-Commerce business is growing rapidly. This is happened only because of people are completely depending on the ratings and reviews given by the customers who are already purchased and using the products. Online surveys, customer reviews on shopping sites are the key sources to understand customer requirements and feedback to help upgrade the product quality and achieve greater outcomes. Now the challenge is that whether those reviews came from product level or feature level will be the million dollar question. To overcome this problem we are proposing a new algorithm to give feature level rating for the product which is called Feature Level Review Rating Analysis (FLRRA) algorithm.

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