在组织中表演技巧:(将理论转化为实践的实践)

Eva Gatarik, R. Born, Viktor Kulhavý
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引用次数: 1

摘要

对员工来说,指出缺陷和错误可能是一种冒险的消遣,因为其中的信息与管理层所珍视的规则、实践和理论相冲突。然而,熟练的表现并不是在寻找解决问题的方法时严格遵循既定的做法。相反,研究表明,熟练的表演源于共同的意义,而不是准确性。特别是在不确定、模棱两可和有疑问的情况下,组织中的人不应该仅仅遵循既定的规则、实践和理论,而应该共同对观察到的数据进行分类、解释和转化,并将其转化为反馈的新知识,以便后续的行动及其理由可以利用当前的商业环境,减少模糊性,并提供更令人兴奋的前景。系统的方法被应用于概括知识的构建、处理和论证,以在组织内建立意义,以持续改善其绩效。最后,讨论了在组织内适当实现这种方法的前提条件。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Enacting skilful performance in organizations: (the practice of turning theory into practice)
Pointing out flaws and errors can be a risky pastime for employees, when the information therein conflicts with rules, practices and theories held dear by management. However, skilful performance is not about strictly adhering to established practice when seeking ways out of problem situations. Instead, it is shown that skilful performance arises out of shared meaning rather than accuracy. Particularly in the event of uncertainty, equivocation and doubt, people in organizations should not just follow given rules, practices and theories, but jointly classify, interpret and transform observed data into new knowledge that feeds back, so that subsequent action and its justification can tap into the prevailing business climate, reduce ambiguity, and offer more exciting prospects. A systemic approach is applied to generalize the construction, processing and justification of knowledge to establish meaning within an organization in order to sustainably improve its performance. Finally, the presuppositions for an appropriate actualization of this approach within an organization are discussed.
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