Dinda Chairiza, Z. Zulkarnain, S. Zahreni
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引用次数: 5

摘要

离职作为离职意向的一种实际形式,是酒店经营中的普遍现象。影响员工离职意向的因素有很多,比如员工经历的职业倦怠和员工的敬业度。本研究的目的是确定倦怠和员工敬业度对X集团酒店员工离职倾向的影响。本研究的多元分析结果表明,X集团酒店的员工倦怠和员工敬业度对员工离职倾向有影响。X集团酒店工作倦怠对员工离职倾向有正向影响,员工敬业度对员工离职倾向有负向影响。期望本研究的启示可以让公司知道,倦怠可以增加员工的离职倾向,而员工敬业则需要降低员工的离职倾向。然而,许多其他的变量,可以影响员工离职意向的酒店公司,特别是如果它是一个家族企业。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Pengaruh Burnout dan Employee Engagement terhadap Intensi Turnover Karyawan Hotel
Turnover as an actual form of turnover intention is a general phenomena in hospitality business. There are various factors that influence employee turnover intention, such as burnout experienced by employees and employee engagement that employees. The aim of this research is to determine the influence of burnout and employee engagement toward employee turnover intention at X Group Hotel. Multiple analysis result of this research showed that burnout and employee engagement influenced towards employee turnover intention at X Group Hotel. Burnout positively influenced to employee turnover intention and employee engagement negatively influenced to employee turnover intention at X Group Hotel. The implications of this research are expected the company can know that burnout can increase employee turnover intention, whereas employee engagement is needed to reduce employee turnover intention. However, many other things of the variables that can influence employee turnover intention on hospitality company, in particular if it is a family company.
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