将良好治理原则应用于Kediri区公共服务的质量

E. Hidayat, Teguh Pramono, Imam Fachruddin, Fendy Artha Prissando
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引用次数: 0

摘要

本研究以Kediri Regency贸易办公室为例,研究善治原则在实现公共服务质量中的应用。这种类型的研究是使用定性方法的描述性研究。数据收集技术使用了与选定的举报人的访谈,即市场UPTD和Kediri地区贸易办事处的设备。数据分析采用数据收集、数据浓缩、数据呈现、得出结论四个阶段的交互模型。这项研究的结果表明,善治原则在Kediri摄政贸易服务的应用是相当好的,但有几个注意事项。记录是在透明度和参与方面。必须通过利益攸关方在执行过程中的承诺进一步加强透明度。同时,参与也可以说不是很具有参与性,因为它在制定政策时没有让社区参与进来。支持因素包括3个方面,即领导的作用和支持、政府间的合作以及执法人员的直接监督。而制约因素主要有3个,即尚不确定的服务负责人、有限的人力资源和非政府组织的报告。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Penerapan Prinsip-Prinsip Good Governance Dalam Mewujudkan Kualitas Pelayanan Publik Pada Dinas Perdagangan Kabupaten Kediri
This research takes a case study at the Kediri Regency Trade Office in applying the principles of  Good Governance in realizing the quality of public services. This type of research is descriptive research using a qualitative approach. The data collection technique used interviews with selected informants, namely apparatus at the Market UPTD, and the Kediri District Trade Office. Data analysis uses an interactive model of four stages, namely data collection, data condensation, data presentation, and drawing conclusions. The results of this study state that the application of the principles of  Good Governance at the Kediri Regency Trade Service is quite good but has several notes. The record is in terms of transparency and participation. Transparency must be further strengthened by commitment between stakeholders in its implementation. Meanwhile, participation can be said to be not very participatory, because it has not involved the community when formulating policies. Supporting factors consist of 3 (three) things, namely the role and support of the leadership, a collaboration between governments, and direct supervision from law enforcement officials. While the inhibiting factors consist of 3 (three) things, namely the head of the service which is not yet definitive, limited human resources, and reports from NGOs.
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