认知资本在供应链弹性中的作用:2019冠状病毒病大流行期间的调查

IF 2.4 Q3 MANAGEMENT
Anis Daghar, Leila Alinaghian, N. Turner
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引用次数: 4

摘要

在供应链弹性(SCRES)的文献中,对认知资本“黑箱”的研究仍然有限。本文通过对一家大型消费电子跨国公司面临COVID-19中断的深入案例研究,旨在更清晰地了解认知资本的要素,同时将其与SCRES准备、响应、恢复和学习的时间能力进行互动。设计/方法/方法在四个月的时间里收集了40个深度访谈,这个单一的案例围绕着买家对36个多地区买家-供应商的看法,涵盖17个产品和服务类别。在大流行期间对数据进行了处理,调查结果根据两种情景讨论了危机前和危机内的事件:中断对类别需求的影响,比较大流行导致的产品和服务需求突然波动(即增加或减少);以及供应商相对于采购公司的地理距离。本案例揭示了认知资本的不同要素(例如,共同目标、假设、价值观、动力学语言、多语言、虚拟谈判、先前的中断经验、共享的过程能力)在重大全球中断期间,表明不同的认知资本要素对SCRES的时间能力产生了积极而不同的影响。总体而言,购买公司被敦促建立认知资本,以提高SCRES的准备,反应,恢复和学习。原创性/价值本文通过识别认知资本的要素,并从理论上阐述它们如何在需求增加或减少的偶然性和供应商的地理邻近性下偶尔实现四种SCRES时间能力,扩展了对买方-供应商关系中认知资本的理解。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
The role of cognitive capital in supply chain resilience: an investigation during the COVID-19 pandemic
Purpose Research on the “black box” of cognitive capital remains limited in supply chain resilience (SCRES) literature. Drawing from an in-depth single case study of a major consumer electronics multinational facing the COVID-19 disruption, this paper aims to develop a clearer picture of cognitive capital’s elements while contextualizing how they interact with SCRES temporal capabilities to prepare, respond, recover and learn. Design/methodology/approach Consisting of 40 in-depth interviews collected during a four-month period, this single case revolves around the buyer’s view across 36 multiregional buyer–supplier dyads, spanning 17 product and service categories. Data were processed during the pandemic, while findings discuss pre- and intra-crisis events based on two scenarios: the impact of disruption on category demand, comparing sudden pandemic-driven product and service demand fluctuations (i.e. increase, decrease); and the geographical proximity of the supplier relative to the buying firm. Findings The case unveils different elements of cognitive capital (e.g. shared goals, assumptions, values, kinesics language, multilingualism, virtual negotiation, prior disruption experience, shared process capabilities) during a major global disruption, suggesting that different cognitive capital elements influence positively and differently SCRES’ temporal capabilities. Overall, buying firms are urged to build on cognitive capital to improve SCRES preparation, response, recovery and learning. Originality/value This paper extends the understanding of cognitive capital in buyer–supplier relationships by identifying its elements and offering a theoretical articulation of how they enable episodically the four SCRES temporal capabilities under contingencies of increased and decreased demands, and suppliers’ geographical proximity.
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来源期刊
CiteScore
5.40
自引率
27.80%
发文量
22
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