IS公司标准对业务流程绩效的影响

R. V. Wessel, P. Ribbers, H. J. Vries
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引用次数: 8

摘要

在本研究中,设计了一个研究模型来描述is公司标准促进流程对业务绩效的影响。这个模型是基于一个试点案例研究和少量关于公司标准的可用文献。随后,描述性模型在一家大型金融服务公司的两个深入案例研究中使用。第一个涉及在业务单元中引入IS产品标准的影响,另一个考虑在软件开发部门中使用过程标准。确定了这些标准的影响,也与灵活性有关。最后,提出了对未来研究的启示。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
On the effects of IS company standards on business process performance
In this study a research model is designed that describes the effects on business performance of IS company standards facilitating processes. This model is based on a pilot case study and the small number of literature available on company standards. Subsequently, the descriptive model is used in two in-depth case studies at a large financial services corporation. The first one concerns the effects of introducing an IS product standard in a business unit and the other considers the usage of process standards in a software development department. Effects of these standards are identified, also in relation toflexibility. To conclude, implicationsforfuture research are presented.
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