信息系统能力与组织绩效:三种模型之比较

IF 2.4 Q2 INFORMATION SCIENCE & LIBRARY SCIENCE
Y. OuYang
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引用次数: 4

摘要

信息系统能力如何影响企业绩效是一个重要的问题。然而,不同的研究方法往往导致不一致的结果。本研究比较了可用于评估信息系统战略价值的三种概念(基于知识的观点、基于资源的观点和基于权变的观点)和两种建模方法(先行因素与调节因素)。我们的目标是研究不同的方法来模拟各种组织因素。我们还提供了三种不同的观点来支持关于需要不同类型的调节分析的论点。这种方法的优势在于管理者和研究者可以更好地将潜在的影响因素区分为前置因素和调节因素,并了解它们在知识管理实施中的不同作用。本研究使用从274个组织收集的数据来比较知识管理研究中不同的流行观点。结果表明,权变方法可以更深入地了解不同上下文变量的作用。一些在权变模型中不显著的变量,如业务流程复杂性和市场导向,被发现是改善管理绩效的重要前因变量。在基于资源的模型中发现不重要的一些变量被发现是重要的调节因子。例如,业务流程复杂性和信息技术(IT)支持并不重要,作为推动者被证明分别作为同源因子和抑制因子调节了KMC和财务绩效之间的关系。知识管理能力与财务绩效之间的关系也受到组织的领导风格和IT准备程度的调节。分析结果表明,权变模型具有调节作用,对未来的研究更为全面和有意义。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Information System Capabilities and Organizational Performance: Comparing Three Models
How information system capabilities affect firm performance is an important issue. However, different research approaches often result in inconsistent results. This study compares three conceptual (knowledge-based view, resource-based view, and contingency-based view) and two modeling approaches (antecedents versus moderators) that can be used to assess the strategic value of information systems. The goal is to examine different ways to model various organizational factors. We also provide three different views to buttress arguments about the need for different types of moderator analyses. The advantage of such an approach is that managers and researchers can better differentiate potential influential factors into antecedents and moderators, and understand their different roles in KM implementation. This study uses data collected from 274 organizations to compare different prevailing views in KM research. The result indicates that the contingency approach can provide more insight into the role of different contextual variables. Some variables, such as the business process complexity and market orientation, found insignificant in the contingency-based model are found to be significant antecedents for improving managerial performance. Some variables that are found insignificant in the resource-based model are found to be significant moderators. For example, business process complexity and information technology (IT) support are not significant, as enablers proved to moderate the relationship between KMC and financial performance as homologizer and suppressor, respectively. The relationship between KM capabilities and financial performance is also moderated by leadership style and IT readiness of an organization. The results of this analysis show that the contingency model, with moderating effect, is more comprehensive and meaningful for future research.
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CiteScore
4.10
自引率
33.30%
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