Applicability of the Web Interface of Provided Electronic Services

The aim of the Paper is to inform about necessity of evaluating usability of websites and the tools that are appropriate to be used for it. Paper defines electronic services from different authors and differences that it creates. Paper states useful methodologies, that could be used for such evaluation and subsequently to parse it by using methodology of 360°. Lastly recommended methodology of 360° is then described in subsequential steps necessary for complex analysis. Conclusion states creation of possible information gap created by using this method, that needs further research.