父母对Y一代消费者和购买行为的影响

IF 1.5 Q2 SOCIAL SCIENCES, INTERDISCIPLINARY
Melanie Wiese, Liezl-Marié Kruger
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引用次数: 8

摘要

人们对榜样进行了广泛的研究,研究表明,榜样对消费者行为有影响。然而,关于榜样对年轻人行为的直接影响的研究有限。这项研究的目的是利用社会认知理论作为指导,以理解直接的榜样,如父母的榜样如何影响消费者和Y一代(18-35岁)的购买行为。采用非概率方便抽样,369名受访者完成了自填问卷。结构方程模型(SEM)的结果支持社会认知理论,因为父母的角色榜样影响(父母作为角色榜样的普遍看法)影响消费者行为,而消费者行为反过来又影响购买行为。年轻一代(18-25岁)受访者的消费和购买行为反映了父母的意见;因为父母被视为榜样。这些发现强调了父母在引导青少年成为熟练的消费者和在购物习惯方面树立好榜样方面的重要作用。Y世代的消费者应该意识到零售商和广告商试图利用父母榜样的这种影响。强化营销活动就是这样一个例子,Y世代的消费者被提醒,他们的父母一直在使用特定的产品或品牌,以鼓励他们效仿。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Parental influence on consumer and purchase behaviour of Generation Y
Role models have been researched extensively and studies suggest an influence on consumer behaviour. However, limited research is available on direct role models’ influence on the behaviour of young adults. The goal of this research was to utilise Social Cognitive Theory as a guide to understanding how direct role models, such as those of parents influence the consumer and the purchase behaviour of Generation Y (18-35 years old). Non-probability convenience sampling was used and three hundred and sixty-nine respondents completed self-administered questionnaires. The results from structural equation modelling (SEM) support Social Cognitive Theory as parental role model influence (the general perception of parents as role models) affects consumer behaviour, which, in turn, affects purchase behaviour. The consumer and purchase behaviour of the younger (18-25 years old) Generation Y cohort respondents thus reflect parents’ opinions; since the parents were regarded as the role models. These findings emphasise the important role of parents to provide guidance for young adolescence to become skilled consumers and to set good examples in terms of shopping habits. Generation Y consumers should be aware of retailers’ and advertisers’ attempts to capitalise on this influence of parental role models.  Reinforcing marketing campaigns, whereby Generation Y consumers are reminded that their parents have been using the specific products or brands as to encourage them to follow suite, is one such an example.
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来源期刊
Journal of Family Ecology and Consumer Sciences
Journal of Family Ecology and Consumer Sciences SOCIAL SCIENCES, INTERDISCIPLINARY-
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