升级适应：数字化转型如何促进组织韧性

IF 5.4 2区管理学 Q1 BUSINESS

Strategic Entrepreneurship Journal Pub Date : 2023-11-05 DOI:10.1002/sej.1483

Russell E. Browder, Sean M. Dwyer, Hope Koch

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引用次数: 0

摘要

本研究探讨了在现有企业面临危机时，数字化转型如何提高组织韧性。我们通过对新冠肺炎疫情期间被指定为“重要业务”的现有企业的两个纵向案例研究，研究了数字化转型和弹性寻求过程的交叉点。我们分析了企业在危机期间实施的72项危机适应措施，以了解以前未充分利用的数字能力如何提升每家企业的适应能力，以减轻利益相关者的风险，并参与寻求韧性而非优势或机会。我们确定了五种数字能力——虚拟访问、虚拟协作、数据驱动决策、算法可编程性和辅助决策——这些能力源于危机前为实现数字化转型而获得的技术。我们讨论了复原力机会的概念，并为有关数字化转型和组织复原力的文献做出了贡献。

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Upgrading adaptation: How digital transformation promotes organizational resilience

This study explores how digital transformation can promote organizational resilience when incumbent firms face crises. We examine the intersection of digital transformation and resilience-seeking processes through two longitudinal case studies of incumbent firms designated as “essential businesses” during the COVID-19 pandemic. We analyze 72 crisis adaptations the firms implemented during the crisis to understand how previously underutilized digital capabilities upgraded each firm's ability to adapt to mitigate stakeholder risks and engage in resilience-seeking rather than advantage- or opportunity-seeking. We identify five digital capabilities—virtual access, virtual collaboration, data-driven decision-making, algorithmic reprogrammability, and assisted decision-making—that arose from technologies acquired to enable digital transformation before the crisis. We discuss the concept of resilience opportunities and contribute to the literatures on digital transformation and organizational resilience.

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来源期刊

Strategic Entrepreneurship Journal Multiple-

CiteScore

11.10

自引率

1.60%

发文量

期刊介绍： The Strategic Entrepreneurship Journal is a research journal that publishes original work recommended by a developmental, double-blind review process conducted by peer scholars. Strategic entrepreneurship involves innovation and subsequent changes which add value to society and which change societal life in ways which have significant, sustainable, and durable consequences. The SEJ is international in scope and acknowledges theory- and evidence-based research conducted and/or applied in all regions of the world. It is devoted to content and quality standards based on scientific method, relevant theory, tested or testable propositions, and appropriate data and evidence, all replicable by others, and all representing original contributions. The SEJ values contributions which lead to improved practice of managing organizations as they deal with the entrepreneurial process involving imagination, insight, invention, and innovation and the inevitable changes and transformations that result and benefit society.