Prioritization of non-functional requirements in a mobile application for panic button system using neutrosophic decision maps

. Several countries around the world have implemented systems to preserve public safety. Taking advantage of technological advances that are available to all citizens, in Ecuador it has been implemented a system called panic button, which consists of a cell phone network with geo-location, which can assist every citizen who needs to ask for help and the authorities will respond efficiently. This research proposes to improve this system in order to increase its efficiency and effectiveness. This requires the use of prioritization of non-functional requirements. In this paper we use the static analysis of Neutrosophic Cognitive Maps to determine, evaluate, and compare non-functional requirements. Neutrosophic Cognitive Maps allow establishing causal relationships among different criteria, with the objective of determining an order of preference. In this investigation we have three experts who provided the evaluations.