供应链运作能力在巩固供应链流程整合与企业绩效的组织相容性中的作用

Q1 Decision Sciences

Uncertain Supply Chain Management Pub Date : 2023-01-01 DOI:10.5267/j.uscm.2022.11.006

Cahyaningratri Cahyaningratri, Maal Naylah

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引用次数: 2

摘要

中型和大型工业是至关重要的企业，在印度尼西亚的经济发展和增长中发挥着重要作用，这些工业部门提供了大量的就业机会。本研究旨在探讨供应商整合、内部整合、客户关系管理对经营绩效和企业绩效的影响，以及经营绩效变量的中介作用。数据采集自印度尼西亚中爪哇省各行各业的210名受访者，然后使用IBM SPSS统计软件版本24和Smart PLS 3.0(智能偏最小二乘法)进行分析和处理。本研究采用的抽样技术是有目的抽样。直接从符合通过发放问卷确定的人口特征的受访者那里获得的数据。通过测试分析结果发现，供应商集成、内部集成和客户关系管理变量对经营绩效和经营绩效具有显著的正相关关系。经营绩效在供应商整合、内部整合和客户关系管理对企业绩效的影响中起中介作用。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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The effect of supply chain operational capabilities in consolidating organizational compatibility of supply chain process integration and business performance

Medium and large industries are vital businesses that have an important role in economic development and growth in Indonesia, with abundant job opportunities available in these industrial sectors. This study aims to examine the effect of supplier integration, internal integration, and relationship management to customer relationships on operational performance and business performance, and the role of operational performance variables as a mediation. The data taken were 210 respondents involved in various industries in Central Java, Indonesia and then analyzed and processed using IBM SPSS Statistic software version 24 and Smart PLS 3.0 (Smart Partial Least Square). The sampling technique used in this study was purposive sampling. Data obtained directly from respondents who met the characteristics of the population determined by distributing questionnaires. Based on the test analysis results, it was found that the supplier integration, internal integration, and relationship management to customer variables had a significant positive relationship on operational performance and business performance. It was also observed that operational performance mediated the effect of supplier integration, internal integration, and relationship management to customer on business performance.

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来源期刊

Uncertain Supply Chain Management Decision Sciences-Statistics, Probability and Uncertainty

CiteScore

5.60

自引率

0.00%

发文量

112

期刊介绍： Supply chain management (SCM) plays an essential role in managing the movement of raw materials into an organization, certain issues of the internal processing of materials into finished goods, and the movement of finished products out of the organization for end-consumer delivery. The goal of SCM is to improve trust and collaboration among supply chain partners and to improve inventory visibility. However, many SCM problems deal with uncertain events such as uncertainty in demand, supply, quality, price, etc. This forum is dedicated to all scholars who wish to share their ideas about uncertainty in SCM problems. Uncertain supply chain management is a quarterly publication dedicated to all scientists in all over the world who wish to share their experiences and knowledge in this field. Our policy is to perform a peer review on all submitted articles and publishes original and high quality articles.