抖音短视频的使用与满足研究

Zhou Yaqi, Jong-yoon Lee, Shanshan Liu
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引用次数: 7

摘要

随着5G时代的到来,智能手机和通信网络技术的进步,可以制作人们生活中的移动短视频,在新的通信工具中,目前,中国的社交短视频行业呈现出快速发展的趋势,其中最具代表性的短视频应用是抖音(国际版:抖音)。本研究在使用与满足理论的背景下,探讨抖音用户偏好程度、使用动机、使用满意度和注意意向之间的关系。本研究将抖音视频的内容分为10大类,选择在线问卷调查的形式,通过SPSS软件对202份问卷进行筛选后的定量分析,最终得出以下结论:(1)抖音短视频的内容偏好程度(高组和低组)在用户使用动机、用户满意度和用户关注意向上存在差异。(2)抖音用户的视频内容偏好程度对用户的使用动机、用户满意度和用户的注意意向有正向影响。(3)抖音用户动机对用户满意度和用户注意意向有正向影响。(4)抖音用户满意度对用户注意意向有正向影响。基于研究结果,我们建议抖音平台根据用户喜好推送视频。此外,由于偏好程度会影响用户使用平台的动机、满意度和注意意向,因此平台的重点应关注用户的偏好程度。在用户进入平台的早期收集用户的喜好,是一个很好的借鉴方式,在后期的运营中做好大数据的收集和管理。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Research on the Uses and Gratifications of Tiktok (Douyin short video)
With the advent of the 5G era, smart phones and communications network technology have progressed, and mobile short video of people's life can be made, Of the new tools of communication, at present, China's social short video industry has shown rapid development, and the most representative of the short video app is Douyin (international version: Tiktok). Under the background of Uses and Gratifications Theory, this study discusse the relationship between Douyin users' preference degree, use motivation, use satisfaction and attention intention. This study divides the content of Douyin video into 10 categories, selects the form of an online questionnaire survey, uses SPSS software to conduct quantitative analysis of 202 questionnaires after screening, and finally draws the following conclusions:(1)The content preference degree of Douyin short video (the high group and low group) is different in users' use motivation, users' satisfaction degree and users' attention intention. ALL results are within the range of statistical significance.(2) Douyin users' video content preference degree has a positive impact on users' use motivation, users' satisfaction degree, and users' attention intention. (3) Douyin users' motivation has a positive impact on users' satisfaction and user' attention intention. (4) Douyin users' satisfaction degree has a positive impact on users' attention intention. Based on the research results, we suggest that Douyin platform pushes videos according to users' preferences. In addition, as the preference degree has an impact on users' motivation, satisfaction degree and attention intention of using the platform, it is important that the platform's focus should to pay attention to the preference degree of users. Collecting users' preferences at the early stage of users' entering the platform is a good way to learn from, and doing a good job of big data collection and management in the later operation.
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