迁移到一个新的电子邮件系统:用户的态度和管理支持实现使用

IF 16.4 1区 化学 Q1 CHEMISTRY, MULTIDISCIPLINARY
G. Blau, Steven C. Currall, William A. Kleintop
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引用次数: 10

摘要

本研究使用实施前和实施后的设计和114名受访者,测试了最终用户从现有电子邮件系统迁移到具有相似和不同功能的新电子邮件系统的模型。层次回归结果表明,随着用户对新电子邮件系统的有用性和易用性的期望增加,他们对新系统的实施前态度也随之增加。发现对有用性、易用性和实施后培训的期望对新系统的实际使用没有贡献。员工对实施新系统的参与感和他们使用电子邮件系统的经验与新系统的实际使用密切相关。讨论了本研究的结果和局限性,以及未来的研究问题和对实践的启示。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Migration to a New Electronic Mail System: Users' Attitudes and Management Support for Achieving Use
Using a pre-and post-implementation design and 114 respondents, this study tested a model of end users' migration from an existing electronic mail E-mail system to a new E-mail system with both similar and different features. Hierarchical regression results indicated that as users' expectations of the usefulness and ease of using the new E-mail system increased their pre-implementation attitude toward the new system also increased. Expectations of usefulness, ease of use, and post-implementation training were found not to contribute to the actual use of the new system. Employees' sense of participation in implementing the new system and their experience using E-mail systems were strongly related to actual use of the new system. Results and limitations of this study are discussed, as well as future research issues and implications for practice.
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来源期刊
Accounts of Chemical Research
Accounts of Chemical Research 化学-化学综合
CiteScore
31.40
自引率
1.10%
发文量
312
审稿时长
2 months
期刊介绍: Accounts of Chemical Research presents short, concise and critical articles offering easy-to-read overviews of basic research and applications in all areas of chemistry and biochemistry. These short reviews focus on research from the author’s own laboratory and are designed to teach the reader about a research project. In addition, Accounts of Chemical Research publishes commentaries that give an informed opinion on a current research problem. Special Issues online are devoted to a single topic of unusual activity and significance. Accounts of Chemical Research replaces the traditional article abstract with an article "Conspectus." These entries synopsize the research affording the reader a closer look at the content and significance of an article. Through this provision of a more detailed description of the article contents, the Conspectus enhances the article's discoverability by search engines and the exposure for the research.
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