{"title":"网络打印管理系统的实现:经验教训","authors":"G. Kelley, Elizabeth A. Regan, C. Hunt","doi":"10.4018/978-1-59140-259-6.CH017","DOIUrl":null,"url":null,"abstract":"This case provides an interesting study from a number of perspectives on the implementation of a Network Print Management System (NPMS) in a complex end-user environment. It examines issues related to technology, systems analysis and design, selection and management of outsourced services, installation, testing, troubleshooting, and end user participation and acceptance.","PeriodicalId":43384,"journal":{"name":"Journal of Cases on Information Technology","volume":null,"pages":null},"PeriodicalIF":0.7000,"publicationDate":"2004-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"6","resultStr":"{\"title\":\"Implementation of a Network Print Management System: Lessons Learned\",\"authors\":\"G. Kelley, Elizabeth A. Regan, C. Hunt\",\"doi\":\"10.4018/978-1-59140-259-6.CH017\",\"DOIUrl\":null,\"url\":null,\"abstract\":\"This case provides an interesting study from a number of perspectives on the implementation of a Network Print Management System (NPMS) in a complex end-user environment. It examines issues related to technology, systems analysis and design, selection and management of outsourced services, installation, testing, troubleshooting, and end user participation and acceptance.\",\"PeriodicalId\":43384,\"journal\":{\"name\":\"Journal of Cases on Information Technology\",\"volume\":null,\"pages\":null},\"PeriodicalIF\":0.7000,\"publicationDate\":\"2004-01-01\",\"publicationTypes\":\"Journal Article\",\"fieldsOfStudy\":null,\"isOpenAccess\":false,\"openAccessPdf\":\"\",\"citationCount\":\"6\",\"resultStr\":null,\"platform\":\"Semanticscholar\",\"paperid\":null,\"PeriodicalName\":\"Journal of Cases on Information Technology\",\"FirstCategoryId\":\"1085\",\"ListUrlMain\":\"https://doi.org/10.4018/978-1-59140-259-6.CH017\",\"RegionNum\":0,\"RegionCategory\":null,\"ArticlePicture\":[],\"TitleCN\":null,\"AbstractTextCN\":null,\"PMCID\":null,\"EPubDate\":\"\",\"PubModel\":\"\",\"JCR\":\"Q4\",\"JCRName\":\"COMPUTER SCIENCE, INFORMATION SYSTEMS\",\"Score\":null,\"Total\":0}","platform":"Semanticscholar","paperid":null,"PeriodicalName":"Journal of Cases on Information Technology","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.4018/978-1-59140-259-6.CH017","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"Q4","JCRName":"COMPUTER SCIENCE, INFORMATION SYSTEMS","Score":null,"Total":0}
Implementation of a Network Print Management System: Lessons Learned
This case provides an interesting study from a number of perspectives on the implementation of a Network Print Management System (NPMS) in a complex end-user environment. It examines issues related to technology, systems analysis and design, selection and management of outsourced services, installation, testing, troubleshooting, and end user participation and acceptance.
期刊介绍:
JCIT documents comprehensive, real-life cases based on individual, organizational and societal experiences related to the utilization and management of information technology. Cases published in JCIT deal with a wide variety of organizations such as businesses, government organizations, educational institutions, libraries, non-profit organizations. Additionally, cases published in JCIT report not only successful utilization of IT applications, but also failures and mismanagement of IT resources and applications.