P. Garrido-Vega, Macarena Sacristán-Díaz, Luis Miguel Magaña-Ramírez
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Six Sigma in SMES with low production volumes: a successful experience in aeronautics
Six Sigma is currently one of the most powerful tools that exists for quality improvement. Designed for highly repetitive and high volume production manufacturing processes, it has been adopted by leading large organisations in many different sectors all around the world. Our goal is to study its applicability to SMEs with low production volumes and identify key success factors and obstacles to its implementation. The methodology followed is Action Research in an SME in the aeronautics sector using the DMAIC improvement cycle applied to a specific Six Sigma project. The results confirm Six Sigma’s applicability and suggest that success depends on key factors, such as the team’s commitment, the availability of resources and prior learning.
期刊介绍:
UCJC Business & Society Review (UCJC BSR - ISSN 2659-3270) (formerly known as Universia Business Review) peer-reviewed and published quarterly, is committed to publishing scholarly empirical and theoretical research articles that have from an interdisciplinary approach a high impact on understanding the intersections of business, economy and society. UCJC BSR invites scholars and practitioners from every single domain in Social Sciences to share their analyses and perspectives to solve current, relevant and complex problems of our Societies and Economies such as Digital Transformation, Entrepreneurial Innovation Waves, Climate Change, Labor Migrations or Urban Concentrations among many others.