Análise Documental Ilustrada em Administração Pública: uma Proposta Operacional (Re)Aplicável

Objective: The necessary methodological rigor in the achievement of documentary research presents itself as a challenge for quality in social research. Taking this problem as a starting point, the present article aimed to propose the organization of procedures for the accomplishment of documentary research in the area of Public Administration, in order that, when drawing up ordered actions, improvements in research practice can be qualitatively noticeable. Methodology: In methodological terms, the study of illustrative cases was used, whose inspiration was based on Design Science Research (DSR). Starting from the organization of the proposed procedures, documentary research was applied using a presidential decree to illustrate the operationalization of the concept of ethics in the Brazilian federal public service. Main results: indeed, signs in terms of conditions and procedures were pointed out as contributions for researchers and practitioners in the area. Practical contribution: the operational systematization proposed in phases presents itself as an original and potentially reapplicable contribution, Teoria e Prática em Administração,v. 10, n. 2, p. 23-41. 24 when it is intended to extract information from documents useful to managers and researchers from public organizations.